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CompTIA 220-1001 - Questions & Answers

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Question 1
Single choice

Joe, a user, sets up an IMAP connection on his smartphone to connect to webmail. Joe is able to view email, but he receives an error message when trying to send a message. When viewing the mail client's configuration, Joe sees a valid SMTP server and port.

Which of the following should Joe check NEXT to resolve the issue?

A.

Configure the email account as a POP3 connection

B.

Ensure the SSL/TLS option is being used

C.

Check that the account password is still valid

D.

Make sure the smartphone is not in airplane mode

Question 2
Single choice

A technician is troubleshooting network connectivity issues after a new wireless router was installed in an office. Users who connect to the new router are unable to access LAN resources.

Which of the following is the MOST likely cause of the issue?

A.

There are conflicting DHCP servers on the network

B.

There are conflicting ARP records

C.

There are conflicting gateways on the network

D.

There are conflicting IP protocols

Question 3
Single choice

A user connects a laptop to a docking station but is unable to see an image on the external monitor. The user tests the docking station USB ports, and they are working fine.

Which of the following should be done NEXT?

A.

Check for firmware updates

B.

Configure extended display mode

C.

Replace the external monitor

D.

Adjust the laptop's BIOS settings

Question 4
Multiple choice

A technician is setting up a WiFi-enabled thermostat for a customer, but the customer is concerned about
IoT devices getting hacked.

Which of the following BEST address the customer's concerns? (Choose two.)

A.

Use the latest encryption standard on the wireless network and set a strong password.

B.

Enable two-factor authentication for the IoT device's cloud account, if it is available.

C.

Separate the IoT thermostat by segregating it in a DMZ network.

D.

Disable wireless access on the thermostat to make it unshakable.

E.

Upgrade the customer's router to the latest version to improve network security.

F.

Upgrade the customer's wireless network encryption to WPA.

Question 5
Multiple choice

A user receives the following error message when powering on a computer:

Hard drive cannot be found.

A technician restarts the computer, and it boots the OS normally. Several days later, the user reports another problem, but rebooting the computer does not resolve the issue. The technician replaces the motherboard, keeping the same CPU, battery, RAM, and hard drive.

The user cannot authenticate at the login screen Which of the following would BEST explain the causes of the problem? (Select TWO)

A.

POST error code beeps indicate RAM failure.

B.

The system time is not set correctly in the BIOS

C.

The voltage on the coin cell is drained completely

D.

UEFI firmware has the Secure Boot setting enabled

E.

Capacitors on the motherboard are distended

F.

Incorrect settings are booting the wrong device

G.

A BSOD error indicates the system is crashing

Question 6
Single choice

Ann, an accountant, reports that after turning on her new laptop, she received a message stating her IP address is already in use on the system. She tried going back to her old desktop, which she now only uses for email, but received the same message. The technician checks the account and sees a comment that Ann requires a special network setup to connect to the banking software.

Which of the following should the technician do to resolve the issue?

A.

Remove the static IP configuration from the desktop.

B.

Set the laptop configuration to DHCP to prevent conflicts.

C.

Replace the network card in the laptop, as it may be defective.

D.

Bridge the LAN connection between the laptop and the desktop.

Question 7
Single choice

A customer wants to upgrade a PC's internal storage to have more room to store backups, photos, and videos. The new storage should be large enough to avoid expanding again next year.

Which of the following BEST meets these needs?

A.

3TB HDD

B.

50GB NAS

C.

500TB SAN

D.

512GB SSD

Question 8
Single choice

Which of the following is the main purpose of the +5VSB output of a power supply?

A.

It allows peripherals to draw power when the machine is off

B.

It provides power to the audio and sound boards of the machine

C.

It acts as the main voltage supply to the motherboard and processor

D.

It powers all expansion cards and external device hubs

Question 9
Single choice

Which of the following is used to connect a headset to a laptop?

A.

eSATA

B.

BNC

C.

RG-6

D.

USB

Question 10
Single choice

Which of the following wireless standards is only capable of 5GHz frequencies?

A.

802.11a

B.

802.11ac

C.

802.11b

D.

802.11g

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