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CompTIA 220-1102 - Questions & Answers

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Question 1
Single choice

A help desk team lead contacts a systems administrator because the technicians are unable to log in to a Linux server that is used to access tools. When the administrator tries to use remote desktop to log in to the server, the administrator sees the GUI is crashing.

Which of the following methods can the administrator use to troubleshoot the server effectively?

A.

SFTP

B.

SSH

C.

VNC

D.

MSRA

Question 2
Single choice

Which of the following is an example of MFA?

A.

Fingerprint scan and retina scan

B.

Password and PIN

C.

Username and password

D.

Smart card and password

Question 3
Single choice

A technician needs to document who had possession of evidence at every step of the process.

Which of the following does this process describe?

A.

Rights management

B.

Audit trail

C.

Chain of custody

D.

Data integrity

Question 4
Single choice

An Android user reports that when attempting to open the company's proprietary mobile application it immediately doses. The user states that the issue persists, even after rebooting the phone. The application contains critical information that cannot be lost.

Which of the following steps should a systems administrator attempt FIRST?

A.

Uninstall and reinstall the application

B.

Reset the phone to factory settings

C.

Install an alternative application with similar functionality

D.

Clear the application cache.

Question 5
Single choice

During a recent flight an executive unexpectedly received several dog and cat pictures while trying to watch a movie via in-flight Wi-Fi on an iPhone. The executive has no records of any contacts sending pictures like these and has not seen these pictures before. To BEST resolve this issue, the executive should:

A.

set AirDrop so that transfers are only accepted from known contacts

B.

completely disable all wireless systems during the flight

C.

discontinue using iMessage and only use secure communication applications

D.

only allow messages and calls from saved contacts

Question 6
Single choice

Following the latest Windows update PDF files are opening in Microsoft Edge instead of Adobe Reader.

Which of the following utilities should be used to ensure all PDF files open in Adobe Reader?

A.

Network and Sharing Center

B.

Programs and Features

C.

Default Apps

D.

Add or Remove Programs

Question 7
Single choice

A user receives a notification indicating the antivirus protection on a company laptop is out of date. A technician is able to ping the user's laptop. The technician checks the antivirus parent servers and sees the latest signatures have been installed. The technician then checks the user's laptop and finds the antivirus engine and definitions are current.

Which of the following has MOST likely occurred?

A.

Ransomware

B.

Failed OS updates

C.

Adware

D.

Missing system files

Question 8
Single choice

A systems administrator is setting up a Windows computer for a new user Corporate policy requires a least privilege environment. The user will need to access advanced features and configuration settings for several applications.

Which of the following BEST describes the account access level the user will need?

A.

Power user account

B.

Standard account

C.

Guest account

D.

Administrator account

Question 9
Single choice

A user attempts to open some files, but a message appears stating that the files are encrypted. The user was able to access these files before without receiving this message and no changes have been made within the company.

Which of the following has infected the computer?

A.

Cryptominer

B.

Phishing

C.

Ransomware

D.

Keylogger

Question 10
Single choice

A technician found that an employee is mining cryptocurrency on a work desktop. The company has decided that this action violates its guidelines.

Which of the following should be updated to reflect this new requirement?

A.

MDM

B.

EULA

C.

IRP

D.

AUP

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