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CompTIA 220-1202 - Questions & Answers

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Question 1
Single choice

Multiple users clicked a phishing link from a compromised email account. The security team isolates and removes the threat. Then, the management team provides security awareness training to the company.

What step is this?

A.

Provide user education.

B.

Compile lessons learned.

C.

Update the antivirus software.

D.

Perform additional scans.

Question 2
Single choice

An end user's laptop is having network drive connectivity issues in the office. The end user submits a help desk ticket, and a support technician is able to establish a remote connection and fix the issue. The following day, however, the network drive is disconnected again.

Which of the following should the technician do next?

A.

Connect remotely to the user's computer to see whether the network drive is still connected.

B.

Send documentation about how to fix the issue in case it reoccurs.

C.

Escalate the ticket to the next level.

D.

Keep the ticket open until next day, then close the ticket.

Question 3
Single choice

Which of the following is the best reason for a network engineering team to provide a help desk technician with IP addressing information to use on workstations being deployed in a secure network segment?

A.

Only specific DNS servers are allowed outbound access.

B.

The network allow list is set to a specific address.

C.

DHCP services are not enabled for this subnet.

D.

NAC servers only allow for security updates to be installed.

Question 4
Single choice

Which of the following concepts should a technician consider when discussing confidential work projects with individuals outside the company?

A.

EULA

B.

EOL

C.

SLA

D.

NDA

Question 5
Single choice

A user receives a new personal computer but is unable to run an application. An error displays saying that .NET Framework 3.5 is required and not found.

Which of the following actions is the best way to resolve this issue?

A.

Resolve the dependency through the 'Turn Windows features on or off' menu.

B.

Download the dependency via a third-party repository.

C.

Ignore the dependency and install the latest version 4 instead.

D.

Forward the trouble ticket to the SOC team because the issue poses a great security risk.

Question 6
Single choice

A small office reported a phishing attack that resulted in a malware infection. A technician is investigating the incident and has verified the following:

All endpoints are updated and have the newest EDR signatures.

Logs confirm that the malware was quarantined by EDR on one system.

The potentially infected machine was reimaged.

Which of the following actions should the technician take next?

A.

Install network security tools to prevent downloading infected files from the internet

B.

Discuss the cause of the issue and educate the end user about security hygiene

C.

Flash the firmware of the router to ensure the integrity of network traffic

D.

Suggest alternate preventative controls that would include more advanced security software

Question 7
Single choice

A security administrator teaches all of an organization's staff members to use BitLocker To Go.

Which of the following best describes the reason for this training?

A.

To ensure that all removable media is password protected in case of loss or theft

B.

To enable Secure Boot and a BIOS-level password to prevent configuration changes

C.

To enforce VPN connectivity to be encrypted by hardware modules

D.

To configure all laptops to use the TPM as an encryption factor for hard drives

Question 8
Single choice

Which of the following is a Linux command that is used for administrative purposes?

A.

runas

B.

cmcl

C.

net user

D.

su

Question 9
Single choice

A user is unable to use the latest version of an app on a legacy tablet.

What is the most likely reason?

A.

The OS is end-of-life

B.

Space is inadequate

C.

MDM is blocking updates

D.

The tablet is infected with malware

Question 10
Single choice

A help desk technician needs to remove RAM from retired workstations and upgrade other workstations that have applications that use more memory with this RAM.

Which of the following actions would the technician most likely take?

A.

Demagnetize memory for security.

B.

Use antistatic bags for storage and transport.

C.

Plug in the power supply to ground each workstation.

D.

Install memory in identical pairs.

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