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Avaya 72201X - Questions & Answers

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Question 1
Single choice

When submitting a package of information to Avaya Support for a case, which file format is used for a trace taken using Wireshark?

A.

wshark

B.

pcapng

C.

zip

D.

gif

E.

None of the above

Question 2
Single choice

A remote worker using the Avaya Communicator on a mobile phone obtains a private IP address delivered from the corporate network over WiFi when in range of the wireless hot-spot. When the remote worker is out of range of the corporate WiFi, it obtains a Public IP address via the 3G/4G mobile Service Provider.

What strategy prevents the user from having to change the SIP Proxy Server address in the smartphone when roaming between the public and corporate private networks?

A.

Network Address Translation (NAT)

B.

Avaya Session Border Controller for Enterprise (SBCE) public IP-address

C.

Split Horizon DNS with FQDN

D.

Virtual Private Network (VPN)

Question 3
Single choice

A customer calls Avaya Support stating their Session Manager (SM) is down. After doing some troubleshooting, the technician sees SM is in the Deny New Service state, and in Restricted license mode.

What does the Restricted license mode indicate in this scenario?

A.

The SM license is not accessible or does not exist.

B.

There is a license error but SM continues to function.

C.

The license 30 day grace period has expired and SM service is being denied.

D.

The license was installed incorrectly.

E.

The SM has exceeded the license capacity and is operating in restricted mode.

Question 4
Multiple choice

Which three statements regarding Full and Half call model processing are true? (Choose three.)

A.

Avaya Aura Session Manager (SM) always performs Half call model processing.

B.

Avaya Aura Communication Manager (CM) configured as a Feature Server performs Full call model processing.

C.

Avaya Aura Communication Manager (CM) configured as an Evolution Server performs Full call model processing.

D.

Avaya Aura Session Manager (SM) always performs Full call model processing.

E.

CM performs Half call model processing when it acts as a SIP user agent.

F.

CM performs Full call model processing when it acts as a SIP registrar.

Question 5
Single choice

How can an inactive SM100 be reset?

A.

Click the repair button on the Replication page with the affected Avaya Aura Session Manager (SM) selected.

B.

Click the 'Reset' button on the Security Module Status page in Avaya Aura System Manager (SMGR).

C.

Run the resetSM100 command from RHEL Command Line Interface of Avaya Aura Session Manager (SM)

D.

Restart Services on the Avaya Session Border Controller for Enterprise (SBCE).

E.

Run the reboot SM100 command from RHEL Command Line Interface of Avaya Aura System Manager (SMGR).

F.

Use the SMGR web interface to reset the SM100 by navigating to Services > Security > Security
Module.

Question 6
Single choice

An IP (AST) user 1011111 and H.323 user 1011711 share a common Communication Manager (Evolution) server. Given the following actions:

CM will negotiate the codec for the H.323 endpoint based on CM configuration.

Session Manager verifies SIP user 1011111 in the registry and authenticates it. After authenticating the SIP user, Session Manager checks the SIP user's profile for sequence applications and routes the request to Communication Manager.

Communication Manager performs feature processing and terminates the call to the H.323 endpoint.
If SIP user 1011111 calls H.323 user 1011711, in which order will these actions take place?

A.

4, 2, 1, 3

B.

4, 3, 2, 1

C.

4, 2, 3, 1

D.

3, 4, 2, 1

E.

2, 4, 1, 3

Question 7
Multiple choice

Which statements describe the 8D Troubleshooting Methodology? (Choose three.)

A.

It is eight steps that guarantee a logical way to isolate an issue.

B.

It is eight steps that guarantee a thorough analysis of a failure, containment actions, full resolution, prevention for the future.

C.

It is eight steps that define how to escalate third-party integration issues.

D.

It is eight steps that used to guarantee systems are operational after an implementation.

E.

It is eight steps that ensure a faster time to resolution.

F.

It is eight steps that are only applicable to hardware issues.

Question 8
Single choice

What is the function of Avaya Aura Communication Manager in H.323 to SIP routing?

A.

It does not handle any feature processing for either endpoint.

B.

It only handles feature processing for H.323 endpoints.

C.

It only handles feature processing for SIP endpoints.

D.

It handles feature processing for both H.323 and SIP endpoints.

Question 9
Multiple choice

Which critical Avaya Aura Communication Manager (CM) information can be obtained from the ECS log located in the /var/log/ecs directory? (Choose all that apply.)

A.

Licensing status

B.

Denial events

C.

Alarms and errors

D.

A log of system restarts

E.

Capacity and certificate status

F.

Status of System Manager

Question 10
Multiple choice

In Avaya Aura Communication Manager (CM), what are the three valid formats of the list trace command? (Choose three.)

A.

List trace tac 701

B.

List trace ras ip-address 135.60.232.213

C.

List trace previous

D.

List trace 1031711

E.

List trace next

F.

List trace ssm

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