Exit demo 78200X Avaya IP Office Platform Configuration and Maintenance PDF format · free preview

Avaya 78200X - Questions & Answers

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Question 1
Single choice

A customer wants users to duplicate all of their Outlook contacts into the one-X® Portal personal directory.

How would you recommend the users do this?

A.

Inform the customer this is not recommended.

B.

Import the Outlook contacts using a .csv format.

C.

Add each Outlook contact individually into the personal directory.

D.

Copy and paste all contacts from Outlook in their personal directory.

Question 2
Single choice

From which application are log files required for escalating issues to Avaya support?

A.

SMDR

B.

System Monitor

C.

Customer Call Status

D.

Manager Report

Question 3
Multiple choice

A customer is reporting that since they last rebooted the IP Office, some of their users are not receiving calls as they did before.

Which two tools can you use to check who last made any changes to the system? (Choose two.)

A.

Web-Manager

B.

Monitor

C.

Manager

D.

System Status Application

Question 4
Single choice

Time profiles can be used to automate a customer out-of hours setting. It is also possible to override these times manually to either deactivate or activate the time profile.

What would you need to create to allow customer control of the time profile?

A.

Directory Number

B.

Hunt Group

C.

Short Code

D.

Time Profile

Question 5
Single choice

How can you find the IP address of an IP extension?

A.

Use ARP from your PC.

B.

Use the Extension Summary in SSA.

C.

Look on the label on the underside of all IP Phones.

D.

Use Monitor to reset the telephone, and watch it get a new DHCP address.

Question 6
Single choice

To create and make changes to all aspects of the system, which mode in Manager do you select?

A.

Installation Mode

B.

Simplified View

C.

Basic Edition

D.

Configuration Mode

Question 7
Single choice

Refer to the exhibit.

You have configured enough SIP channels to carry the expected communications load, but users are

reporting that sometimes they cannot call out and callers cannot get through.

Based on the information in the exhibit, what is causing the problem?

A.

The system is ignoring refresh messages.

B.

The caller ID is not passed by some carriers.

C.

The calls are being referred incorrectly.

D.

The timer should be set to 2 minutes.

Question 8
Single choice

When implementing a fully integrated multi-site network using only IP500 control units, which license is required to be on all sites?

A.

Advanced Small Community Networking

B.

IP500 IP Office Multi-Site Network

C.

IP500 Voice Networking Channels

D.

Preferred Edition ?Messaging

Question 9
Multiple choice

Which two methods are voicemails to email with the Voicemail Pro? (Choose two.)

A.

Outlook

B.

MAPI

C.

SNMP

D.

SMTP

E.

TAPI

Question 10
Single choice

Which Application will enable users to access their own recordings from within Media Manager?

A.

Web Self Management

B.

Web Self Recordings

C.

Web Self Media Manager

D.

Web Self Administration

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