Exit demo BPM-001 Certified Business Process Manager (BPM) PDF format · free preview

GAQM BPM-001 - Questions & Answers

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Question 1
Single choice

Six Sigma strives to have a process operate at 99% efficiency.

A.

True

B.

False

Question 2
Single choice

Business activity monitoring is a method to measure the health and performance of your process.

A.

True

B.

False

Question 3
Single choice

Why is it important to manage an organization's processes?

A.

To increase productivity

B.

To decrease costs

C.

To increase efficiency

D.

All of the above

E.

None of the above

Question 4
Single choice

Business process management (BPM) is a variety of tools and techniques used to support and manage the design, implementation, and improvement of operational procedures within an organization.

A.

True

B.

False

Question 5
Single choice

As long as you have a vision of where your company should be, you will be successful. Sharing this vision is not important.

A.

True

B.

False

Question 6
Single choice

Why do organizations change their processes?

A.

To refocus resources

B.

New policies and procedures are developed

C.

Processes become outdated

D.

All of the above

E.

None of the above

Question 7
Single choice

Technology cannot be used to make processes more efficient, productive, and profitable.

A.

True

B.

False

Question 8
Single choice

Once you have your process established, there is no need to monitor how the process is performing.

A.

True

B.

False

Question 9
Single choice

Processes exist everywhere.

A.

True

B.

False

Question 10
Single choice

Which of the following tasks should you not perform with your processes?

A.

Ignore them

B.

Design them

C.

Monitor them

D.

Optimize them

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