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SAP C_C4HCX_24 - Questions & Answers

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Question 1
Multiple choice

Which of the following are key features of SAP Customer Identity and Access Management within the scope of B2C? Note: There are 2 correct Answers to this question.

A.

Identity management

B.

Organizational management

C.

Authorization management

D.

Access management

Question 2
Multiple choice

What are some of the machine learning capabilities in SAP Service Cloud? Note: There are 2 correct Answers to this question.

A.

Warranty determination

B.

Customer identification

C.

Machine translation

D.

Ticket categorization

Question 3
Multiple choice

You are performing the "Assess your integration strategy" step of the SAP Integration Solution Advisory Methodology.
Which of the following activities are included?
Note: There are 2 correct Answers to this question

A.

Scope the integration domains

B.

Complete the SAP Integration Solution Advisory Methodology template

C.

Scope the integration use case patterns

D.

Map integration technologies.

Question 4
Multiple choice

Which dev space types are offered by SAP Business Application Studio? Note: There are 3 correct Answers to this question.

A.

SAP ABAP

B.

Full-stack cloud application

C.

SAP Fiori

D.

SAP Workflow

E.

SAP HANA native application

Question 5
Single choice

You notice message processing has failed in your SAP Cloud Integration tenant and the error text suggests the issue is related to inbound message payload.

What actions would you perform in the SAP Cloud Integration Operations view?

A.

Choose the Manage Integration Content tile, select the iFlow in question, set the log level to trace, and request that the consumer resend the message

B.

Choose the All Integrations Flows - Completed Messages tile, find the message in question, and inspect the log for errors

C.

Choose the Connectivity Tests tile, go to the TLS tab, and send a test request to the target system.

D.

Choose the All Integration Flows - Retry Messages tile, find the failed message, and restart the message processig

Question 6
Multiple choice

You want to deploy a new SAP Commerce Cloud storefront using the Cloud Portal.
Which of the following are prerequisites for success?
Note: There are 3 correct Answers to this question.

A.

The product master data has already been loaded into SAP Commerce Cloud

B.

The security settings are configured in the Cloud Portal.

C.

The code is working properly locally and it has been pushed to the Git repository.

D.

The Git repository has been configured in the Cloud Portal.

E.

The images for the storefront are available in the Cloud Portal.

Question 7
Single choice

Where can an end user subscribe/unsubscribe from newsletters or notifications as a self-service?

A.

Consent statements

B.

Data flow

C.

Consent vault

D.

Preference center

Question 8
Single choice

What is CTI integration used for?

A.

Integration with a communication management system

B.

Integration with government systems

C.

Integration with Microsoft Outlook

D.

Integration with social networks

Question 9
Multiple choice

Which of the following are key B2C accelerator features available for SAP Commerce Cloud? Note: There are 3 correct Answers to this question.

A.

Payment mock

B.

Quick orders

C.

Pickup in store

D.

Future stock availability

E.

Replenishment

Question 10
Single choice

Which of the following best describes Tactics in SAP Emarsys Customer Engagement?

A.

Tactics are spend management marketing plans.

B.

Tactics are program execution results.

C.

Tactics are KPis available in Smart Insight dashboards.

D.

Tactics are pre-built automation programs to achieve a specific goal.

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