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SAP C_FSM_2211 - Questions & Answers

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Question 1
Multiple choice

What needs to be done to view the activity on the mobile device? Note: There are 2 correct answers to this question.

A.

The activity has to be assigned to the technician

B.

The activity needs to be in status finished

C.

The service call needs to be assigned

D.

The dispatcher needs to release the assignment

Question 2
Multiple choice

What objects can you create/update in MDM module? Note: There are 3 correct answers to this question.

A.

Service Call

B.

Service Contract

C.

Equipment

D.

Activity

E.

Business Partner

Question 3
Single choice

What object corresponds to the service call in ERP? Choose the correct answer

A.

Service Contract

B.

Quotation

C.

Sales Order

D.

Service Order

Question 4
Multiple choice

Which prerequisites are necessary to integrate SAP Field Service Management with SAP Analytics Cloud?
Note: There are 2 correct answers to this question.

A.

Delete recent browser history and cookies.

B.

Allow browser cookie settings to accept sapbusinessobjects.cloud.

C.

Set CoreSystems.FeatureFlag.AR.SAC.Enabled to TRUE.

D.

Set REPORTDATA UI Permission to VISIBLE.

Question 5
Single choice

Which objects can be synchronized and viewed on the mobile app?

A.

Activity, Project, Opportunities

B.

Project, Skills, Service Call

C.

Activity, Service Call, Quotations

D.

Activity, Business Partner, Skills

Question 6
Single choice

Which of the following is a mandatory field when you create a Smartform template?

A.

Description

B.

Version

C.

Category

D.

Label

Question 7
Single choice

What can you use to create and manage different absence and reservation types in order to accurately reflect a technician's availability?

A.

Time slots

B.

Assignment

C.

Service call

D.

Activity

Question 8
Single choice

What is SAP's approach to integrating SAP S/4HANA Service with SAP Field Service Management?

A.

On-premise-based using the SAP CRM middleware

B.

Cloud-based using SAP Cloud Platform Integration

C.

On-premise-based using SAP Process Integration

D.

Cloud-based using the FSM Cloud Connector

Question 9
Multiple choice

Which customizations are possible with the Screen Configuration feature? Note: There are 3 correct answers to this question.

A.

Used to display, hide, sort, and group fields

B.

Can be used for field validation expressions

C.

Can only be defined for mobile screens

D.

Can define color coding

E.

Able to display custom translations

Question 10
Single choice

Which action in the Time and Material journal allows an approver to send the material record back to the technician to resubmit?

A.

Decline

B.

Review

C.

Duplicate

D.

Request change

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