IBM C2180-189 - Questions & Answers
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A BPM analyst is creating a process model for requesting a renovation permit. The BPM analyst is using the following description of the first activity:
"One of our municipal office clerks receives a paper permit application from the local resident, an applicant.
The clerk first looks up the resident's name and address in our system, then enters the information from the paper application into the system, and assigns a temporary permit number to the application. When the application entry is complete, the clerk sends it to a manager to assign it to an adjudicator."
Which name should the BPM analyst use for the first task that accurately describes the activity and follows recommended naming conventions?
A BPM analyst needs to make a change to the connections in the following process diagram. The order of activities needs to be changed so that "Grind Beans" is followed by "Brew Coffee". "Heat Milk" will come
last after "Brew Coffee".
How should the BPM analyst make this change to the connection?
A BPM analyst is designing a process in the Process Diagram View, and realizes the process must account for a technical exception following an activity.
What symbol in the BlueWorks Live needs to be used for this technical exception?
A BPM analyst has modeled the process for creating a custom coffee beverage. The BPM analyst noticed a lot of detail in the process model and has started refactoring the model to reduce the complexity.
Which section of the process represents a series of activities performed by the same participant that the analyst reduced into a single activity?
A BPM analyst has modeled the process for creating a custom coffee beverage. The BPM analyst noticed a lot of detail in the process model and has started refactoring the model to reduce the complexity.
Which section of the process represents multiple roles working together that the BPM analyst reduced into a single sub-process without losing the intent or meaning of the process?
A BPM analyst has modeled the following process. However, after the "Extract Data" and "Send data use case template to client", the client has stated that "Complete data scenarios" should be done.
How should the BPM analyst adjust the process?
A company needs to improve their hiring process and hired a BPM analyst to map the current state. During the discovery session, the business subject matter experts (SMEs) indicate to the BPM analyst that the hiring request is reviewed by both the human resource admin and the human resource manager.
How should the BPM analyst document the participant role for this activity?
A company needs to improve their hiring process and hired a BPM analyst to map the current state. What is the first thing the BPM analyst should do while constructing a discovery map? Identify the:
During the Process Discovery phase, the BPM analyst needs to schedule and plan for the Process Improvement and Discovery Workshop (PIDW).
In planning the PIDW, what activities should the BPM analyst include on the agenda?
During the Process Discovery phase, the BPM analyst needs to identify who must fully participate in the Process Improvement and Discovery Workshops (PIDW).
Of the many roles in a BPM project, which roles must fully participate?