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ServiceNow CIS-HAM - Questions & Answers

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Question 1
Single choice

To utilize the contract rate cards features, which plugin is required to be activated?

A.

Financial Management

B.

Contract Management

C.

Rate Management

D.

Cost Management

Question 2
Single choice

What is the third tier of the capability blueprint?

A.

Practical management

B.

Strategic conformance

C.

Trustworthy data

D.

Operational integration

E.

Financial management

Question 3
Single choice

How do you prevent normalization information fora specific hardware model from being sent to the ServiceNow Content Service?

A.

Select Exclude from content service on the Normalization tab of the hardware model record

B.

Click the Exclude button on the hardware model record

C.

Click the Opt-out button on the hardware model record

D.

Select Opt-out from content service on the Normalization tab of the hardware model record

Question 4
Single choice

Which catalog facilitates the ability to source from existing stock?

A.

Procurement Catalog

B.

Vendor Catalog

C.

Service Catalog

D.

Product Catalog

Question 5
Single choice

What is the process of restructuring data to maintain consistency?

A.

Integration

B.

Normalization

C.

Discovery

D.

Service Mapping

Question 6
Single choice

What is the preferred method of parsing in the Transform/Compose step of an event rule?

A.

Python

B.

Regex

C.

sed/awk

D.

JavaScript

Question 7
Single choice

What is the primary goal of the Inventory tab of the Hardware Asset Management dashboard?

A.

Help the asset manager generate reports

B.

Show the value from maintaining inventory

C.

Help the stock manager process transfer orders

D.

Show the value from bulk purchasing

E.

Help the asset manager process purchase orders

Question 8
Multiple choice

Which values does the "Asset tracking strategy" field provide to affect individual models? (Choose three.)

A.

Create consumable asset

B.

Don't create assets

C.

Merge CI

D.

Leave to category

E.

Create assets

Question 9
Single choice

Once the content update adds hardware lifecycle data to your instance, can it be deleted?

A.

Yes, it can

B.

No, it cannot unless the lifecycle stage is EOL

C.

No, it cannot

D.

Yes, it can be deleted or deactivated

Question 10
Multiple choice

What are the goals of IT asset management (ITAM)? (Choose four.)

A.

Optimize cost

B.

Provide decision support

C.

Improve productivity

D.

Provide financial reporting

E.

Improve operational usage

F.

Track logical relationships

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