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SalesForce DATA-ARCHITECT - Questions & Answers

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Question 1
Single choice

NTO has a loyalty program to reward repeat customers. The following conditions exists:

1. Reward levels are earned based on the amount spent during the previous 12 months.

2. The program will track every item a customer has bought and grant them points for discount.

3. The program generates 100 million records each month.

NTO customer support would like to see a summary of a customer's recent transaction and reward level(s) they have attained.

Which solution should the data architect use to provide the information within the salesforce for the customer support agents?

A.

Create a custom object in salesforce to capture and store all reward program. Populate nightly from the

point-of-scale system, and present on the customer record.

B.

Capture the reward program data in an external data store and present the 12 months trailing summary

in salesforce using salesforce connect and then external object.

C.

Provide a button so that the agent can quickly open the point of sales system displaying the customer

history.

D.

Create a custom big object to capture the reward program data and display it on the contact record and

update nightly from the point-of-scale system.

Question 2
Single choice

UC has a requirement to migrate 100 million order records from a legacy ERP application into the salesforce platform. UC does not have any requirements around reporting on the migrated data.

What should a data architect recommend to reduce the performance degradation of the platform?

A.

Create a custom object to store the data.

B.

Use a standard big object defined by salesforce.

C.

Use the standard "Order" object to store the data.

D.

Implement a custom big object to store the data.

Question 3
Multiple choice

Universal Container (UC) has around 200,000 Customers (stored in Account object). They get 1 or 2
Orders every month from each Customer. Orders are stored in a custom object called "Order c"; this has
about 50 fields. UC is expecting a growth of 10% year -over -year.

What are two considerations an architect should consider to improve the performance of SOQL queries that retrieve data from the Order_c object? Choose 2 answers

A.

Use SOQL queries without WHERE conditions.

B.

Work with Salesforce Support to enable Skinny Tables.

C.

Reduce the number of triggers on Order_c object.

D.

Make the queries more selective using indexed fields.

Question 4
Single choice

Every year, Ursa Major Solar has more than 1 million orders. Each order contains an average of 10 line items. The Chief Executive Officer (CEO) needs the Sales Reps to see how much money each customer generates year-over-year. However, data storage is running low in Salesforce.

Which approach for data archiving is appropriate for this scenario?

A.

1. Annually export and delete order line items.

2. Store them in a zip file in case the data is needed later.

B.

1. Annually aggregate order amount data to store in a custom object.

2. Delete those orders and order line items.

C.

1. Annually export and delete orders and order line items.

2. Store them in a zip file in case the data is needed later.

D.

1. Annually delete orders and order line items.

2. Ensure the customer has order information in another system.

Question 5
Single choice

Universal Containers is establishing a call center that will use Salesforce. UC receives 10 million calls and creates 100 million cases every month. Cases are linked to a custom call object using lookup relationship.
UC would like to run reports and dashboard to better understand different case types being created on calls to better serve customers.

What solution should a data architect recommend to meet the business requirement?

A.

Archive records to a data warehouse and run analytics on the data warehouse.

B.

Leverage big objects to archive records and Einstein Analytics to run reports.

C.

Leverage custom objects to store aggregate data and run analytics.

D.

Leverage out-of-the-box reports and dashboard on case and interactive voice response (IVR) custom

object.

Question 6
Multiple choice

For a production cutover, a large number of Account records will be loaded into Salesforce from a legacy system. The legacy system does not have enough information to determine the Ownership for these Accounts upon initial load.

Which two recommended options assign Account ownership to mitigate potential performance problems?

A.

Let a "system user" own all the Account records without assigning any role to this user in Role

Hierarchy.

B.

Let a "system user" own the Account records and assign this user to the lowest-level role in the Role

Hierarchy.

C.

Let the VP of the Sales department, who will report directly to the senior VP, own all the Account

records.

D.

Let a "system user" own all the Account records and make this user part of the highest-level role in the

Role Hierarchy.

Question 7
Multiple choice

Universal Containers has a large number of Opportunity fields (100) that they want to track field history on.

Which two actions should an architect perform in order to meet this requirement? Choose 2 answers

A.

Create a custom object to store a copy of the record when changed.

B.

Create a custom object to store the previous and new field values.

C.

Use Analytic Snapshots to store a copy of the record when changed.

D.

Select the 100 fields in the Opportunity Set History Tracking page.

Question 8
Single choice

Universal Container (US) is replacing a home-grown CRM solution with Salesforce, UC has decided to migrate operational (Open and active) records to Salesforce, while keeping historical records in legacy system, UC would like historical records to be available in Salesforce on an as needed basis.

Which solution should a data architect recommend to meet business requirement?

A.

Leverage real-time integration to pull records into Salesforce.

B.

Bring all data Salesforce, and delete it after a year.

C.

Leverage mashup to display historical records in Salesforce.

D.

Build a chair solution to go the legacy system and display records.

Question 9
Multiple choice

UC has been using SF for 10 years. Lately, users have noticed, that the pages load slowly when viewing Customer and Account list view.

To mitigate, UC will implement a data archive strategy to reduce the amount of data actively loaded.

Which 2 tasks are required to define the strategy? Choose 2 answers:

A.

Identify the recovery point objective.

B.

Identify how the archive data will be accessed and used.

C.

Identify the recovery time objective.

D.

Identify the data retention requirements

Question 10
Single choice

An architect is planning on having different batches to load one million Opportunities into Salesforce using the Bulk API in parallel mode.

What should be considered when loading the Opportunity records?

A.

Create indexes on Opportunity object text fields.

B.

Group batches by the AccountId field.

C.

Sort batches by Name field values.

D.

Order batches by Auto -number field.

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