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Genesys GE0-803 - Questions & Answers

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Question 1
Single choice

Is ISCC function used by IVR-TServer in network mode ? Choose the best statement.

A.

Yes because the IVR is like a second site

B.

No because the IVR is integrated in the real site

C.

No because ISCC function doesn?t exist in IVR-TServer

Question 2
Single choice

EMPS is used to configure GVP 8.1.2 options and processes.

A.

True

B.

False

Question 3
Single choice

Which are the typical components of a VOIP SIP solution?

A.

IP Communication Server, Telephony Board, and CTI-Link

B.

Voice Communications Server, Media Gateway, and IP Communication Manager

C.

IP Communication Server, SIP Session or H.323 Session Manager, Resource Manager, and Polyhedra database

D.

IP Communication Manager, Media Gateway and Telephony Board

Question 4
Single choice

The Internet Protocol Communication Server (IPCS) processes __________ calls.

A.

SIP

B.

HTML

C.

TDM

D.

EMPS

Question 5
Single choice

Refer to the TTS: MRCP Configuration screen. Your GVP deployment requires Text to Speech (TTS) using MRCP. During GVP installation, you will be presented with this screen.

What needs to be done?

A.

The MRCP URL value, Localhost needs to be replaced with the fully qualified domain name (FQDN) of the MRCP server and then click Next to continue

B.

Nothing, everything looks fine. Click Next to continue

C.

Delete the MRCP URL and then click Next to continue

D.

The installation has completed. Just click Cancel to end the installation

Question 6
Single choice

The web server in a GVP solution must __________.

A.

Not be windows-based

B.

Be http compliant such that it can generate VoiceXML

C.

Be Apache if using Java Server Pages on a Windows-based web server

D.

Be running Windows 2000 Professional

Question 7
Single choice

In GVP 8.1.2, which of the following items does the Call Dashboard in Genesys Administrator allow to be monitored?

A.

Fetch Performance

B.

Component Utilization

C.

IVR Profile Utilization

D.

Tenant Utilization

E.

All of the above

F.

None of the above

Question 8
Single choice

Which of the following components acts as a SIP Proxy to relay SIP messages between a Media Gateway and IPCS?

A.

Arbitrator

B.

PopGateway

C.

SIP Session Manager

D.

Voice Communications Server

Question 9
Single choice

Which of the following content should be considered for caching?

A.

Active Server Pages

B.

Vox files

C.

Java Server Pages

D.

Java Beans

Question 10
Single choice

Based on the Popgateway1.
log shown, what event occurred?

A.

"Grandprize.vox" failed to download. No audio file was played.

B.

The caller hung up

C.

The voice application crashed. No more pages were fetched from web server.

D.

Speech recognition was not successful

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