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Genesys GE0-807 - Questions & Answers

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Question 1
Multiple choice

Which of the following methods does SIP Server use to create a new SIP dialog? (Choose 2 answers)

A.

INVITE

B.

re-INVITE

C.

REFER

D.

REGISTER

Question 2
Single choice

Which of the following is responsible for sending "302 Moved Temporarily"?

A.

Registrar

B.

Stateless Proxy

C.

Stateful Proxy

D.

B2BUA

E.

Redirect Server

Question 3
Multiple choice

When configuring a Voice over IP Service ON in Genesys Administrator to enable treatment capability of Media Server using NET ANN, which options are mandatory in the TServer section of the Annex Tab of this DN? (Choose 2 answers)

A.

contact = host and port of the SIP server handling request for treatment

B.

contact = host and port of the Media Server handling request for treatment

C.

service-type = treatment

D.

request-uri = URI to be sent by SIP server to Media Server to play proper treatment (e.g.Filename to be played)

E.

name = name of the treatment to be played

Question 4
Multiple choice

Which of the statements about gcti DNs is correct? (Choose 2 answers)

A.

GctiDN must have a name in the following format: 'gcti: :XXX' where XXX is the type of functionality presented by this DN

B.

Gctl DN must have in a Annex tab 'TServer' Section an option service-type with following value:
gcti::XXX' where XXX is the type of functionality presented by this DN

C.

Gctl DN must be a VoIP Service DN type only

D.

Gcti DN can be a VoIP Service DN type

E.

Gcti DN can be a Trunk

Question 5
Single choice

What does 1PCC mean?

A.

All call handling actions (answer, hold. Initiate transfer, etc.) are performed on the SIP endpoint

B.

All call handling actions (answer, hold, initiate transfer, etc.) are performed on the same PC (no
Hardwareendpoint can be used)

C.

A T-lib client such as Agent Desktop can control a call which is actually between other parties such as sipendpoints

D.

Both, SIP endpoint and T-lib client such as Agent Desktop has to be integrated in one application

Question 6
Single choice

What is the default timeout defined in the SIP specification after which SIP Server will put a DN not responding to INVITE in Out of Service?

A.

2 Seconds

B.

4 Seconds

C.

8 Seconds

D.

16 Seconds

E.

32 Seconds

F.

64 Seconds

Question 7
Single choice

SIP Server starts successfully. However, its status on SCS is "Service Unavailable" and SIP Server distributes EventLinkDisconnected to clients.

Which of the following circumstances would be responsible for the status and EventLinkDisconnected message?

A.

Stream Manager is not registered with SIP Server

B.

Media Gateway is not registered with SIP Server

C.

SIP Server fails to open the SIP port

D.

The network is down

Question 8
Single choice

When the internal registrar is enabled and SIP Server is also configured to store registration information in the configuration database, where, in CME, can you find the contact option specifying current location?

A.

corresponding DN

B.

corresponding Agent Login

C.

corresponding Voice over IP Service

D.

corresponding SIP Server

E.

It is not visible in CME

Question 9
Multiple choice

SIP Server 8 provides support for which of the following operating systems? (Choose 3 answers)

A.

HP-UX 11/V3

B.

MAC OS 10.5

C.

Real Hat Enterprise Linux 5-4

D.

MS Windows Server 2003

E.

MS Windows Server 2008

Question 10
Single choice

If the option 'auto-logout-ready' is set to true, in what state will the Agent be logged-out?

A.

from any state even if Agent is on call

B.

from any state except if Agent is on call

C.

only from not-ready state

D.

only from not-ready state except work-related modes such as Aftercallwork or LegalGuard

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