Exit demo HP2-B110 Selling HP Imaging and Printing Supplies – Exam PDF format · free preview

HP HP2-B110 - Questions & Answers

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Question 1
Multiple choice

What are the components of Laser cartridges? (Select three.)

A.

Imaging drum

B.

Laser diode

C.

Pick-up roller

D.

Charging roller

E.

Cleaning blade

F.

Fuser

Question 2
Single choice

Which laser-supplies product offers the highest number of printable pages?

A.

EU cartridge packs

B.

E cartridge packs

C.

A cartridge packs

D.

XD cartridge packs

Question 3
Single choice

Approximately what percent of the HP printers imaging system is contained in the HP laserJet All-in-One print cartridge?

A.

70%

B.

50%

C.

90%

D.

30%

Question 4
Single choice

Why should you look after a loyal customer?

A.

They tend to be more faithful to one reseller.

B.

They spend the most money.

C.

They tend to be more demanding.

D.

They are willing to sacrifice quality for an attractive price.

Question 5
Single choice

What is the name of the HP print cartridge return and recycle program?

A.

HP Environmental Care Pack

B.

HP Go Recycle

C.

HP Earth Care

D.

HP Planet Partner

Question 6
Single choice

In which type of hardware is the majority of the current total supplies sell-out used?

A.

Devices that are older than the current line-up

B.

The most current retail HP inkjet devices from this year's line-up

C.

The most current workgroup printers from this year's line-up

D.

The most current MFPs from this year's line-up

Question 7
Single choice

What is ColorLok?

A.

A technology and an open paper standard

B.

An office printer standard

C.

A chemical process that protects colors and takes place in the fuser

D.

An HP-owned technology that delivers outstanding photo quality

Question 8
Single choice

According to the 2013 Spencer Lab laser study, approximately what percent of non-HP toner cartridges had problems?

A.

30%

B.

50%

C.

70%

D.

90%

Question 9
Single choice

Where is the security label on a laser cartridge?

A.

Only on the bottom

B.

Always on the tear strip

C.

Randomly placed on the packaging

D.

Only on the top

Question 10
Single choice

What is an advantage of the HP Supplies Big Deal Program?

A.

It provides exclusive access to HP Dual Packs.

B.

It provides access to original HP Supplies at a discount.

C.

It provides access to the HP Supplies Big Deal Program Calculator.

D.

It provides special use of the Planet Partner Program.

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