SalesForce INTEGRATION-ARCHITECTURE-DESIGNER - Questions & Answers
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The director of customer service at Northern Trail Outfitters (NTO) wants to capture and trend specific business events that occur in Salesforce in real time. The metrics will be accessed in an ad-hoc manner using an external analytics system. The events that are of interest are: A customer has initiated a product exchange via a Case A customer service rep clicks on the "Authorize Exchange Product" menu item on the Case A customer has initiated a subscription cancellation via a Case
A customer service rep clicks on the "Initiate Refund" menu item on the Case.
Which two solutions will meet these business requirements? Choose 2 answers
A company is planning on sending orders from Salesforce to a fulfillment system. The integration architect has been asked to plan for the integration.
Which two questions should the integration architect consider? Choose 2 answers
A call center manager uses a custom dashboard to track Case related metrics. The manager wants a component to display the number of closed Cases in real time.
What type of event should be used to meet this requirement?
An Architect has received a request to prevent employees that leave the company from accessing data in Salesforce after they are deactivated in the company's HR system.
What should an Architect determine before recommending a solution?
Universal Containers (UC) is a leading provider of management training globally, UC requested students course registration data generated from the Salesforce student community to be synced with the learning
management system (LMS). Any update to the course registration data needs to be reflected in the LMS.
Which integration mechanism should be used to meet the requirement?
Northern Trail Outfitters (NTO) has hired an Integration Architect to design the integrations between existing systems and a new instance of Salesforce. NTO has the following requirements:
1. Initial load of 2M Accounts, 5.5M Contacts, 4.3M Opportunities, and 45k Products into the new org.
2. Notification of new and updated Accounts and Contacts needs to be sent to 3 external systems.
3. Expose custom business logic to 5 external applications in a highly secure manner.
4. Schedule nightly automated dataflows, recipes and data syncs.
Which set of APIs are recommended in order to meet the requirements?
An Architect is required to integrate with an External Data Source via a Named Credential with an Apex callout due to technical constraints.
How is authentication achieved?
Universal Containers has a requirement for all accounts that do NOT qualify for a business extension (Custom field on the account record) for the next month to send a meeting invite to their contacts from the marketing automation system to discuss the next steps. It is estimated there will be approximately 1MilIion contacts per month.
What is the recommended solution?
Northern Trail Outfitters wants to use Salesforce as a front end for creating accounts using the lead-to- opportunity process.
1. An order is created in Salesforce when the opportunity is closed and won, but the back-end ERP system is the data master for order,
2. Customer wants to be able to see within Salesforce all the stages of order processing like Order
Created, Order Shipped, Order Paid that are within the retention window.
Which two message durability considerations should an Integration Architect make when designing a solution to meet these business requirements? Choose 2 answers
Northern Trail Outfitters needs to use Shield Platform Encryption to encrypt social security numbers in order to meet a business requirement.
Which two considerations should an Integration Architect do prior to the implementation of Shield Platform Encryption? Choose 2 answers