Exit ITIL-FND5 ITIL Foundation (Version 5)
Question 1 of 5
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Q1 Single choice

How do service providers contribute to the creation of service value for consumers?

  • A

    They reduce risks and provide resources through specialization

  • B

    They eliminate the need for consumers to use any resources

  • C

    They replace consumers' responsibilities with their own services

  • D

    They determine the financial outcomes for consumers directly

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