Exit ITIL-TRANSITION ITIL 4 Managing - Professional Transition
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Q1 Single choice

Which describes the value driven approach to service design?

  • A

    The practice of analyzing a business, defining its needs, and recommending solutions that create value for stakeholders

  • B

    An iterative approach based on frequent feedback, continual experimentation, and learning to ensure value co-creation

  • C

    A process improvement philosophy that prioritizes flow efficiency over resource efficiency

  • D

    Designing just enough features to satisfy early customers, and providing feedback for future development

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