Exit demo MB-280 Microsoft Dynamics 365 Customer Experience Analyst PDF format · free preview

In this set

Single choice 52

Multiple choice 17

Hotspot 26

Drag & drop 21

Free demo preview

10 sample questions

Full product includes 116 questions.

Purchase the full set to unlock every question in your account.

PDF & Online Q&As

PDF + online access Study in your browser or print a clean PDF copy.

Answer key included Check your choices while you study.

Reviewed content Question sets are maintained for exam prep use.

15 years online A long-standing team focused on exam Q&A products.

Microsoft MB-280 - Questions & Answers

Free preview · every answer includes a full explanation

Product page: https://prepkeys.com/mb-280.html

Question 1

Single choice

You need to configure search to ensure the administrators can find all records which reference Corgis.

Which action must you perform?

Within system settings, select up to 10 relevant tables.

Within the solution, ensure all relevant tables are indexed.

For all relevant tables, ensure that the Can enable sync to external search index setting is False.

Add columns to be searched to the Lookup view for each relevant table.

Question 2

Single choice

You need to identify the duplicate pet records, so they can be manually merged by the carer.

What must you create?

Two duplicate detection jobs and two duplicate detection rules

One duplicate detection job and three duplicate detection rules.

Two duplicate detection jobs and three duplicate detection rules.

Three duplicate detection rules only.

Question 3

Multiple choice

You need to configure the required audit settings.

Which two actions should you perform? (Choose two.)

Enable auditing on the Dietary requirements column.

Enable auditing on the Pettable.

Enable auditing on the Contact tab\e.

Enable auditing on the Email address column.

Enable Start read auditing in system settings.

Enable Audit user access in system settings.

Question 4

Multiple choice

You have added the timeline control to the Pet main form, then saved and published your changes. You need to configure the timeline to display related Pet activities as required by Terra Flora.

Which two actions should you perform? Each correct answer presents a complete solution? (Choose two)

NOTE: Each correct selection is worth one point.

In the Record types of the timeline settings, uncheck the Notes option.

In the Activity area of the timeline settings, remove all activity types, except for Task. Email and Phone Call.

In the Record types of the timeline settings, uncheck the Posts option.

In the Record types of the timeline settings, uncheck the Activities option.

In the Notes area of the timeline settings, uncheck the Remove notes title when authoring option.

Question 5

Multiple choice

You need to ensure the active stage of the business process flow is visible in the view.

Which two actions should you perform? Each correct answer presents a complete solution? (Choose two.)

NOTE: Each correct selection is worth one point.

Add a page for the Onboard new pet table to the Sales Professional app.

Add columns from the stable to the Active Onboard new pet view.

Add columns from the Pet table to the All Onboard new pet view.

Create a new column on the Pet table named "Onboarding stage" and add it to the Active pets view.

Question 6

Hotspot

HOTSPOT

The founder has edited the Salesperson security role to allow the carer to use the Corgi meet-up business process flow, as shown inthe following

Use the drop-down menus to select the answer choice that completes each statement based on the information presented in the exhibit. NOTE: Each correct selection is worth one point.

Correct answer:

Explanation

The configurations in the Salesperson security role will determine the access and visibility the carer has to the "Corgi meet-up" business process flow. The carer should be able to view and interact with specific business process flows on the Pet records based on the permissions configured by the founder.

Business Process Flow Access Configuration:

The image shows that the "Salesperson" security role has the "Create," "Read," "Write," "Delete,"
"Append," and "Append To" permissions set for the "Corgi meet-up" process.

The green circle indicates permissions at the Organization level, meaning the carer can access all records associated with the "Corgi meet-up" business process flow across the entire organization.

Visibility of Business Process Flows on Pet Records:

Since the carer has these permissions at the Organization level, they will be able to see all business process flows related to pet records that have been set up by the founder.

In this case, the answer provided in the image indicates that the carer will be able to see business process flows that were created by both the founder and new flows initiated by the carer themselves on the Pet records.

Switch Process Dialog Visibility:

The switch process dialog will allow the carer to select from multiple business process flows that are applicable to a given record.

According to the selection options provided, if both the "Corgi meet-up" and the "Onboard new pet" flows are available, and they are configured to be accessible by the Salesperson role, the carer should be able to see both flows when using the switch process dialog. This aligns with the provided answer choices, which indicate that both flows are visible when switching.

References from Microsoft Documentation: Microsoft's official documentation on configuring Security Roles in Dynamics 365 provides detailed guidance on setting permissions for different entities and processes. More information can be found in the Dynamics 365 security model documentation:Manage security, users, and teams

For Business Process Flow configurations, including permissions and visibility settings, refer to the guide onCreate a business process flow in Dynamics 365.

This setup ensures that the carer has the appropriate level of access to perform their duties, specifically in handling pet records and business processes like the "Corgi meet-up."

If you have further questions or need more details on this configuration, feel free to ask!

Question 7

Single choice

A company has two departments. Each department uses only custom forms and views designed for each department. Currently, all users can view all forms and views.

The company wants to improve usability for its users.

You need to limit users to only individual department forms and views.

What should you do?

Create a model-driven app for each department.

Use a hierarchy security model.

Use security roles.

Add an area for each department within the site map

Question 8

Multiple choice

A company uses Dynamics 365 Sales Professional.

A new enterprise sales owner team must be created. The sales manager will be responsible for adding
members and removing members from the team; a developer is available to assist.

You need to create the new team.

Which two values must you configure? (Choose two.)

Business unit name

Team channel name

Team administrator

Team description

Team name

Question 9

Single choice

Your sales team lacks important information on the Opportunity Close form.

You need to update the form.

Which out-of-the-box role must you have?

Global administrator

System administrator

Sales manager

System customizer

Question 10

Single choice

You manage a Dynamics 365 Sales environment where users can only view and edit their own records.

User2 is assisting with User1's opportunities while User1 is on vacation. User1 remains the owner of User1's opportunities.

User2 has reported that they CANNOT update User1's opportunities.

You need to diagnose the issue.

What should you do?

Ensure User2 is added to an Access team.

Ensure User2 is added to the Sales team.

Ensure the record is assigned to User2.

Ensure User2 is added to the Owner team.

Showing 10 of 116 questions · Unlock the full set