Microsoft MB-910 - Questions & Answers
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A company uses Dynamics 365 Field Service.
You create a work order from a case. A field service administrator schedules the work order. A technician arrives at the site of the work order and is ready to begin work on time.
What is the status of the work order?
A company wants an application that meets the following requirements:
1. Display the latest news about the company.
2. Recommend leads to sales team members.
You need to identify an application to meet the requirements.
What should you recommend?
A company uses Dynamics 365 Sales. The company creates sales proposals as PDF documents.
The company wants multiple users to access the latest version of a sales proposal in Dynamics 365 Sales.
Many users do not have access to Dynamics 365 Sales.
You need to recommend an app for the company.
Which app should you recommend?
You are the resource manager for an electrical contractor that uses Dynamics 365 Project Operations.
You need to track information about electricians' qualifications professional licenses, and certifications.
Which attribute should you use?
A company uses Dynamics 365 Field Service.
The maintenance manager wants to be able to add a list of QUESTION NO:s to work orders to ensure that field technicians follow the same steps when servicing customer equipment.
You need to explain to the manager which features are available to meet the requirement.
Which feature should you use?
Sales representatives need a view of all of their customers and the statistics that relate to these customers.
You need to identify how to create visuals for sales representatives to analyze and compare the data for multiple accounts.
What are three possible ways to achieve this goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A company uses Dynamics 365 Sales with out-of-the-box forms. Users must view logged phone calls and meetings for contacts.
Which feature includes phone calls and meetings?
You have a chart that displays a summary of accounts by industry.
You need a chart that groups the account data by city instead of by industry. You must be able to access the chart at a later date.
What are two possible ways to achieve this goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
Which two components are included in Dynamics 365 Marketing?
Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A potential customer delays their decision to commit to a big multi-year contract.
You want to find other colleagues who have interacted with the potential customer to discuss strategies.
Which app should you recommend?