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SHRM SHRM-SCP - Questions & Answers

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Question 1
Single choice

The Deal multinational corporation practices an ethnocentric international business strategy. However, several global trends may necessitate a change in the corporation's strategy.

Which of the following global trends has been marked by an increase in Foreign Direct Investments (FDIs) and reverse innovations?

A.

An upsurge in the economic power of developed economies.

B.

A change in influence from developed economies to emerging economies.

C.

The vast importance of technology over geography and population.

D.

The impact of a global pandemic and recession.

Question 2
Single choice

As part of an organization's strategy to communicate the complete value of what it offers to employees, which of the following is the most effective option a compensation and benefits manager should select?

A.

Make the salary structure, salary ranges and salary grades public and accessible to all employees.

B.

Communicate the higher percentage of health insurance costs that the employer shoulders.

C.

Provide detailed messages to employees on the benchmarking process of determining equitable compensation.

D.

Provide a customized hidden paycheck to employees.

Question 3
Single choice

A conglomerate export its products to foreign countries, where it establishes production facilities. However, its products, procedures, unique business processes, and strategy are developed in the home country.
With regard to the Bartlett and Ghoshal's Typology of Multinational Companies, this conglomerate is practicing a/an ____________strategy?

A.

Multidomestic

B.

International

C.

Transnational

D.

Global

Question 4
Single choice

Which of the following options states how the Patient Protection and Affordable Care Act (PPACA) amended the Consolidated Omnibus Budget Reconciliation Act (COBRA)?

A.

Increased the qualifying events that may permit 36 months of coverage

B.

Extended the eligibility time period for employee COBRA applications

C.

Increased the list of who is considered a qualified dependent

D.

Required coverage of an employee's adult children up to age 26.

Question 5
Single choice

At the end of a training class on conducting research on consumer preferences in detergent brands, a training participant is asked to produce a consumer research plan for a popular detergent brand.

Which of the following levels of learning is the employee being asked to demonstrate?

A.

Comprehension

B.

Synthesis

C.

Knowledge

D.

Analysis

Question 6
Single choice

The Three-Tree landscaping firm is aiming to hire a handful of qualified staff and has posted openings that offer pay ranges that exceed the industry average. This is in a bid to develop an operative workforce as quick as possible.
The Three-Tree firm is most likely in what phase of its organizational life-cycle?

A.

Introduction

B.

Growth

C.

Maturity

D.

Decline

Question 7
Single choice

The most successful organizational change strategy is one that emphasizes?

A.

bureaucratic authority

B.

shared authority

C.

rational-legal authority

D.

a structured approach

Question 8
Single choice

The Team company engages in a robust organizational socialization program. The company's program would most likely apply to employees who get promoted and those who are:

A.

part of a succession plan

B.

identified as High Potential (HiPo) employees

C.

changing career paths

D.

working in line units that directly advance the company

Question 9
Single choice

What action should HR take to validate that training goals support the overall strategy?

A.

Set training goals that target the unit objectives of the company

B.

Measure results of the training needs analysis to make certain all sequential steps were achieved

C.

Review training analytics with training managers and process owners for context

D.

Create a value driver tree to determine a line of sight to the strategy

Question 10
Single choice

At the beginning of union negotiations, when parties do not have an established relationship, the first step is likely to be:

A.

Determine the ground rules for the negotiations

B.

Present a business case for the negotiations

C.

Exchange ratification agreement proposals

D.

Select the communication strategy for each side.

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