Exit 1Z0-1003 Oracle Field Service Cloud 2019 Implementation Essentials
Question 5 of 5
0% complete
Q5 Single choice

A customer wants to create a message scenario that, when launched, sends an email to the address of the immediate parent of the resource the activity is assigned to within the Oracle Field Service Cloud (OFSC) organizational hierarchy.

Which describes the correct message scenario configuration to support this requirement?

  • A

    In the Step Info section of the message scenario, select Recipient: 'Resource', Delivery Channel:
    'Email1.

  • B

    In the Step Info section of the message scenario, selectRecipient: 'Customer', Delivery Channel:
    'Email'.

  • C

    In the Step Info section of the message scenario, select Recipient: 'Dispatcher', Delivery Channel
    'Email'.

  • D

    In the Step Info section of the message scenario, select Recipient: 'Use static address', Delivery Channel: 'Email'; In the Message Pattern section, enter the resource's email address property label.