Exit 1Z0-493 Oracle Communications Order and Service Management Server 7 Implementation Essentials
Question 4 of 5
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Q4 Single choice

You are requested to design a solution to handle a fallout scenario while communicating with an inventory

system for resource allocation because there are no available ports for a product that was purchased.
Identify a solution that would address this condition.

  • A

    designing OSM to update the CRM system about the failure, so that the customer service representative (CSR) can decide whether to cancel the in-flight order or issue a new revision order to allocate new ports

  • B

    cancelling the order in OSM and informing the customer that the request cannot be processed

  • C

    reallocating the reserved ports in the inventory system and activating the requested ports in the activation system manually

  • D

    suspending the in-flight order in OSM and manually creating a new order to create new ports in the inventory system

  • E

    using the Task Web client to edit the order, manually changing the data received from the CRM system, and retrying the failed task for proper allocation of new ports

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