Exit 500-443 Advanced Administration and Reporting of Contact Center Enterprise (CCEAAR)
Question 2 of 5
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Q2 Multiple choice

When an explicit or implicit Send to VRU node is encountered, a default Label is returned to CVR This Label, along with a unique correlation ID, is delivered to CVR The CVP delivers this string via SIP invite to the Virtual Voice Browser (WB).
At this point, which two actions does the WB take? (Choose two.)

Select all that apply.

  • A

    The WB will check if a media server is set up or not.

  • B

    The WB will drop the call.

  • C

    The WB will ask the ICM script for instruction.

  • D

    The comprehensive WB script will initiate an RTP session between the Ingress Gateway and an allocated WB

  • E

    It invokes a comprehensive application in the Virtual Voice Browser.