Exit 600-460 Implementing and Supporting Cisco Unified Contact Center Enterprise
Question 5 of 5
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Q5 Multiple choice

Which three rules apply when configuring agent teams? (Choose three.)

Select all that apply.

  • A

    An agent team can have multiple primary supervisors but can only be a member of one teams.

  • B

    All agents that belong to an agent team and all supervisors for that agent team must be on the same peripheral.

  • C

    An agent can be a member of only one agent team.

  • D

    An agent team can have only one primary supervisor.

  • E

    An agent team can have only one primary supervisor but can be a member of multiple teams.

  • F

    An agent team can have multiple primary supervisors.