Exit 6209 Avaya Aura Contact Center CCT and Multimedia Implementation
Question 4 of 5
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Q4 Single choice

Which statement regarding Contact Center Multimedia (CCMM) transactions and agent capacity are true?

  • A

    CCMM supports up to 12000 transactions per hour with a maximum of 500 active multimedia agents

  • B

    CCMM supports up to 1200 transactions per hour with a maximum of 200 active multimedia agents

  • C

    CCMM supports up to 6000 transactions per hour with a maximum of 800 active multimedia agents

  • D

    CCMM supports up to 12000 transactions per hour with a maximum of 3000 active multimedia agents

  • E

    CCMM supports up to 8000 transactions per hour with a maximum of 800 active multimedia agents