Exit 642-467 Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0)
Question 5 of 5
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Q5 Single choice

What is the next logical step in troubleshooting Cisco Unified Presence and Cisco Unified Personal Communicator in a live production environment if the Cisco Unified Presence System Troubleshooter and Server Health Tools do not help resolve the issue?

  • A

    Restart the Cisco Unified Presence server.

  • B

    Restart Cisco Unified Communications Manager.

  • C

    Enable tracing and use Cisco Unified RTMT to review the traces.

  • D

    Uninstall and re-install Cisco Unified Personal Communicator.

  • E

    Reset the Presence Gateway.