Exit 72400X Avaya Equinox Solution with Avaya Aura Collaboration Applications Support
Question 4 of 5
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Q4 Single choice

A customer is unable to send or receive IM/Multimedia messages from their Avaya IXTM Workplace for Windows Client. The following error message is displayed:

The messaging service is not currently available.

What is the causing this problem?

  • A

    The user does not have an Enhanced Multimedia Messaging license assigned.

  • B

    The Breeze cluster hosting Presence Services is currently set to Offline Mode.

  • C

    The Breeze cluster hosting Presence Services is currently set to Deny New Service.

  • D

    The user's Multimedia Messaging account is currently suspended.

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