Exit 78200X Avaya IP Office Platform Configuration and Maintenance
Question 3 of 5
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Q3 Single choice

Which statement is an example of "Top Down Troubleshooting" with an IP Phone that is not working?

  • A

    Check the IP Phone configuration and confirm that the gateway IP address is present.

  • B

    Ping the telephone, and if successful, try to call it.

  • C

    Swap out the telephone patch cord, and if the telephone boots up, call the telephone.

  • D

    Listen for a dial tone, and if not heard, then check for an indicator light where the telephone is connected.