Exit 78950X Avaya Contact Center Select Implementation and Maintenance
Question 4 of 5
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Q4 Single choice

Contact Center calls arriving at the IP Office are not reaching the Avaya Contact Center Select (ACCS) system.

What is causing this problem?

  • A

    No agents are logged into any ACCS skillsets.

  • B

    The control directory number is not acquired.

  • C

    The master script is not activated.

  • D

    The IP Office Short Code is not configured under the IP Office Server node.

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