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Question 5 of 5
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Q5 Multiple choice

Scenario

Nisha's iPad doesn't charge. She's using the original Apple power adapter and cable that came with her iPad.

Select three responses.

Which three troubleshooting steps should you try to resolve this issue?

Select all that apply.

  • A

    Force restart her iPad.

  • B

    Make sure that the device isn't too hot or too cold.

  • C

    Try charging with a different power adapter and cable.

  • D

    Back up the device, then erase all content and settings.

  • E

    Enable Optimized Battery Charging in the iPad settings.

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