Exit CIS-SAM Certified Implementation Specialist - Software Asset Management Professional
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Q1 Single choice

Discovery models may not be fully normalized until updated content is downloaded from the ServiceNow Software Content Library.

How do you determine if the content has been downloaded?

  • A

    Review the Last updated date of the Central Data Service Download Status jobs on the Normalization and Content Service dashboard.

  • B

    Determine if the business rule "Create a Software Normalization Download" has been triggered yet or not.

  • C

    Query the scheduled job reports to determine if the "Software Content Library

    Download" (samp_cds_download) job has completed yet.

  • D

    Review the number of records in the samp_product_map table. If there are ~7,700 records in the table, the download has completed at least once.

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