Exit COMMUNITY-CLOUD-CONSULTANT Salesforce Certified Community Cloud Consultant (SP25)
Question 5 of 5
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Q5 Multiple choice

Universal Containers needs to create a Support Community with the following requirements:

1. Customer and partner users will be members of this community and use the Customer Community and Partner Community License, respectively.
2. A customer user should be able to see all cases opened for their account, including cases opened by their colleagues.
3. Customer users must be able to collaborate with all Community users.

What two things should a Salesforce Admin do to accomplish this? Choose 2 answers

Select all that apply.

  • A

    Create a Sharing Set on the Case object.

  • B

    Enable Super User access for customer users.

  • C

    Select the Community User Visibility checkbox.

  • D

    Set up Delegated Admin access for customer users.

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