Exit DEV-450 Salesforce Certified Platform Developer I (DEV-450)
Question 5 of 5
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Q5 Multiple choice

Which two ways should Knowledge articles be used? (Choose two.)

Select all that apply.

  • A

    To display Salesforce Answers.

  • B

    To display for customer self-service.

  • C

    To display Salesforce Solutions.

  • D

    To resolve customer cases.

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