Exit ISS-003 Intel Server Specialist Certification Exam
Question 3 of 5
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Q3 Multiple choice

Your customer calls you to say that their server R1208RPMSHOR is having problems with th redundant power supply. The email alerts configured on first installation keep sending emails saying "Reports redundancy has been lost, but the unit is still functioning with the minimum amount of resources needed for normal operation Asserted." The IT manager is complaining "my inbox is filling up, even though it is quite clear that the server still operates, and please can you get rid of these horrible alerts." What should the Intel Server Specialist suggest for his customer? (Select ALL that apply).

Select all that apply.

  • A

    Pay the customer a visit to carry out a physical check on the server.

  • B

    Log into the embedded web server on the system to check if the second PSU was operating and when it stopped operating.

  • C

    Advise the customer to do an RMA on both the PSUs.

  • D

    Ask the customer to do a physical inspection of the back of the server for a 2nd power cable connected to a live supply.

  • E

    Ask the customer what was happening with the server on the date that the redundant power was first lost.

  • F

    Advise the customer to do an RMA on the entire server.