Exit ITIL-FND ITIL Foundation - IT Service Management
Question 3 of 5
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Q3 Single choice

Which statement about outcomes is CORRECT?

  • A

    They are deliverables provided to service consumers.

  • B

    They allow service consumers to achieve a desired result.

  • C

    They provide products to service providers based on outputs.

  • D

    The co-create value for service providers by reducing costs and risks.