MB-240 practice - PrepKeys

Q5 Single choice

You are a Microsoft Dynamics 365 Field Service dispatcher. A customer's work order has a particular characteristic and time requirement that is different from most other work orders.

You need to be shown the most suitable resources, and manually book the one that matches the customer's requirements.

What should you do?

A
Schedule by using drag and drop on the Schedule Board.
B
Schedule by building a rule to automatically assign the customer-preferred resource.
C
Schedule the using Resource Scheduling Optimization.
D
Schedule by using the Schedule Assistant.