Exit REV-CON-201 Salesforce Certified Revenue Cloud Consultant (Rev-Con-201)
Question 1 of 5
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Q1 Single choice

On the final day of User Acceptance Testing (UAT), a critical issue is discovered. The tester believes the critical issue is a bug, while the developer asserts it is working as designed. The business representative suspects a training issue, and the project manager views the critical issue as scope creep.

What is the next course of action to mitigate this critical issue?

  • A

    All involved parties should review the issue, cross-referencing against the approved business requirements, and collaboratively determine if it is a legitimate defect, a training gap, or a new requirement.

  • B

    Escalate the issue to the steering committee and request an exception to deploy the solution as is;
    given that it is the final day of UAT, there is no time remaining for further review.

  • C

    The consultant should review the critical issue, perform root cause analysis, reproduce the issue in the development sandbox, fix it to maintain the go-live date, and deploy it to UAT.

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