Exit 1Z0-1064-22 Oracle B2B Service 2022 Implementation Professional
Question 3 of 5
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Q3 Multiple choice

Your customer asked you to modify the default severity value for new service requests.

Which three steps should you follow to make the change?

Select all that apply.

  • A

    Navigate to Setup andMaintenance > Service > Service Request > Manage Service Request Profile
    Options.

  • B

    Select the profile SVC_SR_DEFAULT_SEVERITY_CD.

  • C

    Lock the Profile Option for editing.

  • D

    Modify the Profile Value and save.

  • E

    Unlock and publish the new selected profilevalue.

  • F

    Select View > Detach.

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