Exit 1Z0-1064-22 Oracle B2B Service 2022 Implementation Professional
Question 4 of 5
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Q4 Multiple choice

Which three steps are required to set up a standard coverage for the following scenario: High Severity SRs must be worked round-the-clock and resolved in 24 hours (a First Response metric is not required), and the owner should be warned of pending expiration three hours before expiration?

Select all that apply.

  • A

    Create a new standard coverage using the delivered Contracts Service Entitlements Entitlement Type.

  • B

    Do not choose any optional criteria columns.

  • C

    Choose all optional result columns.

  • D

    Create an entitlement rule that specifies:-Condition Column Severity = High-Calendar = 24 by 7-
    Resolution Metric = 1440-Resolution Warning Threshold 180-Appropriate Start and End Dates

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