Exit 642-165 Unified Communications Contact Center Express Implementation(UCCX)
Question 4 of 5
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Q4 Multiple choice

In which two ways does remote monitoring allow the monitored call to be selected? (Choose two.)

Select all that apply.

  • A

    by agent name

  • B

    by agent extension

  • C

    by application ID

  • D

    by media group ID

  • E

    by CSQ ID

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