Q2 Single choice Flag Which statement about Messaging Service SMS channel in Avaya Oceana® is true? A Messaging Service snap-in interfaces independently to model SMS messages as live chat. B Messaging Service snap-in interfaces with the Customer Controller Snap-in to allow modeling of SMS interactions as live chat. C Messaging Service snap-in interfaces with the Customer Controller Snap-in to allow modeling of SMS interactions as live SMS. D Messaging Service snap-in interfaces with the Email Snap-in to allow modeling of SMS interactions as email. Correct answer