Exit CIMA-E2 E2 - Managing Performance
Question 3 of 5
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Q3 Multiple choice

The initial Balanced Scorecard design, defined by Kaplan and Norton, used four perspectives (or legs) for management control and the implementation of strategy.

What are the FOUR original perspectives?

Select all that apply.

  • A

    Learning and growth

  • B

    Internal business

  • C

    External issues

  • D

    Competitors

  • E

    Financial

  • F

    Customer