Exit CIS-CSM Certified Implementation Specialist - Customer Service Management
Question 5 of 5
0% complete
Q5 Single choice

What action can be performed by a Customer Admin (sn_customerservice.customer_admin) and NOT by a Customer (sn_customerservice.customer) in the Customer Service Portal?

  • A

    Can resolve cases reported by themselves

  • B

    Can view assets belonging to their account

  • C

    Can create and update contacts for their accounts

  • D

    Can create, view, and edit cases for their account

Previous Save & finish