Exit CIS-ITSM Certified Implementation Specialist - IT Service Management
Question 5 of 5
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Q5 Multiple choice

What are key relationships between Change and Problem records? (Choose two.)

Select all that apply.

  • A

    Changes which cause Incidents, should have an associated Problem

  • B

    A Problem can be solved by a Change

  • C

    A Change can cause a Problem

  • D

    A Problem must be associated with a Change, before it can be closed

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