Exit EX0-115 IT Service Management Foundation based on ISO/IEC 20000
Question 3 of 5
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Q3 Single choice

What is a best practice for Capacity Management?

  • A

    A Capacity plan documenting the actual performance and the expected requirements should be produced at least annually.

  • B

    Decisions about service provision should be based on cost effectiveness comparisons.

  • C

    The resilience of the infrastructure components should be measured and included in the Capacity plan.

  • D

    The Service Catalog should be maintained and kept up-to-date.