Exit EX0-117 Exin ITIL Foundation (syllabus 2011)
Question 4 of 5
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Q4 Single choice

When can a known error record be raised?

1. At any time it would be useful to do so
2. After a workaround has been found

  • A

    2 only

  • B

    1 only

  • C

    Neither of the above

  • D

    Both of the above

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