Exit ITIL-MSF ITIL 4 Specialist - Monitor, Support, Fulfil
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Q1 Single choice

A service provider is implementing a new powerful survey management system.

How can service desk practice benefit from it?

  • A

    The system will help to manage user query records

  • B

    The system will help to collect user feedback

  • C

    The system will help to report the practice performance

  • D

    The system will help to integrate service desk into value streams

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