Exit PEGACSSA74V1 Certified Senior System Architect (CSSA) 74V1
Question 3 of 5
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Q3 Single choice

You are configuring duplicate case search logic in a case type.

How do you ensure that resolved cases are not evaluated as potential duplicates?

  • A

    Add a weighted condition where the work status of potential duplicates does not contain "Resolved"

  • B

    Add a weighted condition where the work status of the current case does not contain "Resolved"

  • C

    Add a must match condition where the work status of potential duplicates does not contain "Resolved"

  • D

    Add a must match condition where the work status of the current case does not contain "Resolved"

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