PEGACSSA74V1 practice

Q4 Single choice

An organization uses a common process in the framework layer to address account inquiries from customers. Each implementation layer application includes a customized workbasket for processing account inquiries.

Select the configuration that standardizes the process while ensuring that users of each implementation only see assignments in the appropriate workbasket.

A
Pass the workbasket name as a property reference using values on a data page
B
Use a load-balanced router to route assignments to the appropriate workbasket
C
Circumstance the flow based on the implementation to route assignments
D
Use a skill-based router to route assignments to the appropriate workbasket