Exit SALESFORCE-LOYALTY-MANAGEMENT Salesforce Loyalty Management Accredited Professional (AP-212)
Question 4 of 5
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Q4 Single choice

An upset customer calls Universal Containers about the free t-shirt they were supposed to receive when enrolling in its program. The support agent verifies that the t-shirt is out of stock and decides to compensate the customer with a 50% discount valid for one year.

What should the agent do to ensure the customer receives the 50% discount?

  • A

    Use the "issue Voucher" flow template.

  • B

    Activate the voucher assignment batch.

  • C

    Use Issue voucher from the Loyalty Program Member page.

  • D

    Assign a voucher definition from the customer's Loyalty Program Member.

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